Shared Team Inbox
Manage customer conversations through a centralized inbox accessible to authorized team members.
A Golden Innovation Product
Manage Business Conversations in One Place
RaqmyConnect helps businesses manage customer conversations from connected business messaging channels through one secure workspace, enabling teams to organize conversations, respond to customers, and collaborate more efficiently.
💬
Team ConversationsOrganized · Efficient · Secure
↗
Business GrowthBetter customer service
01
What is RaqmyConnect?
Business Communication
Simplified
RaqmyConnect is a business communication platform developed by Golden Innovation for Software Systems. It enables businesses to connect supported business messaging channels and manage incoming and outgoing customer conversations through a centralized workspace.
02
Core Features
Everything your team needs
to manage conversations.
Multiple Business Numbers
Connect and manage multiple supported business messaging numbers from the same company workspace.
Team Access
Allow authorized employees to access business conversations according to their roles and permissions.
Customer Conversations
View customer conversations and message history in an organized interface.
Conversation Organization
Keep customer communications organized by business channel and conversation.
Secure Business Workspace
Each business operates within its own protected workspace with controlled user access.
03
How It Works
Get started in
four simple steps.
Connect Your Business
Connect the supported business messaging account or number authorized by your company.
Receive Customer Conversations
New supported customer messages become available inside the business workspace.
Work as a Team
Authorized employees can access and manage customer conversations according to their permissions.
Respond Through RaqmyConnect
Manage supported customer communication from the centralized workspace.
04
How RaqmyConnect Uses Connected Platform Data
Transparent Data Usage
RaqmyConnect only accesses platform data after a business authorizes the required connection.
The platform may process information required to provide the communication service, such as business account identifiers, connected business phone information, customer messaging information, conversation content, message status information, and related technical identifiers made available by the connected platform.
This information is used only to provide the authorized business with features such as receiving and displaying customer conversations, identifying which connected business channel received a message, enabling authorized employees to manage and respond to conversations, and maintaining the communication history required for the service.
Each customer uses RaqmyConnect to manage communication associated with their own authorized business assets.
Golden Innovation does not use connected platform data to provide unrelated services.
05
Your Business Stays in Control
You Own Your Connection
Businesses connect their own supported accounts and business assets to RaqmyConnect through the authorization methods provided by the relevant platform. Access is used to provide the requested communication service for that business.
06
Built for Business Teams
The Right Solution for You
RaqmyConnect is designed for businesses that receive customer conversations through supported business messaging channels and need a centralized way for authorized employees to manage those conversations.
07
Privacy and Security
Your Data is Protected
RaqmyConnect uses controlled user access and protected business workspaces to help businesses manage customer communication securely. Platform data is processed only as required to provide the authorized service.
About RaqmyConnect
RaqmyConnect is developed and provided by Golden Innovation for Software Systems, a leading software development company based in Jordan.
تم تطوير وتقديم RaqmyConnect بواسطة شركة الإبتكار الذهبي لأنظمة البرمجيات.
Ready to get started?
Bring Your Customer
Conversations Together
Use RaqmyConnect to give your team a centralized workspace for managing supported customer conversations.